If you like to place an order or ask a question, please send us an email to:
When you first contact us, please tell us your name, your location and how you came across about Tourby (friends, internet, forum, Facebook, Instagram, watch magazine, newspaper, television)
We respond to Emails daily within 12 hours. (If you do not get an answer to your request within one day, please try again. It could be that your first email ended up in our SPAM folder)
Our prices are firm and excluded VAT (non-European buyers) but included FedEx shipping. We send the watches via FedEx or DHL to your door. The shipping is full insured. FedEx will handle the customs issues for you and you will pay later to Fedex. Duties/taxes will vary from country to country. US customers will pay approx. 2.5% duties/taxes only, Canadian customers 15%. Some countries like Hong Kong will not charge any duties/taxes. For more informations contact you loacl customs office.
International customers are welcome. We are from Germany but our customers are worldwide. We sell approx. 60% of our timepieces outside of Europe. Mostly to the USA, Canada, Australia, Singapore, Malaysia, Taiwan, Hong Kong, Japan, Korea, Russia, South Africa and many more countries.
58300 Wetter / Ruhr
Near to Hagen in Westphalia
Phone: +49 17683118382